Privacy Policy
Last Updated: 5/20/2025
At Glu-Chek Diabetes Care S.L (“Glu-Chek”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website or services.
Who We Are
Glu-Chek Diabetes Care S.L is a healthcare technology company operating in the EU, GCC, and Latin America. Our mission is to deliver high-quality diabetes care products and services that support individuals and healthcare providers globally.
Information We Collect
We may collect and process the following types of personal data:
Contact Information: Name, email address, phone number, mailing address
Account Information: Username, password, preferences
Device & Usage Data: IP address, browser type, operating system, and usage patterns
Health Information: Only when voluntarily provided (e.g., for support or clinical inquiries)
Communication Records: Emails, support requests, surveys
How We Use Your Information
We use your personal data for the following purposes:
To provide and improve our products and services
To respond to your inquiries and support requests
To process orders and fulfill transactions
To send updates, educational content, and newsletters (with your consent)
To analyze website usage and improve user experience
To comply with legal obligations
Legal Basis for Processing
We process your data based on one or more of the following:
Your consent (e.g., subscribing to our newsletter)
The necessity to perform a contract (e.g., order fulfillment)
Our legitimate interests (e.g., business improvement, fraud prevention)
Compliance with legal obligations
Data Sharing and Transfers
We do not sell your personal information. We may share your data with:
Authorized service providers (e.g., hosting, analytics, shipping)
Regulatory authorities if legally required
Affiliates or subsidiaries under Glu-Chek Diabetes Care S.L
Business partners or distributors (only with your consent)
Where data is transferred internationally, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
Cookies and Tracking Technologies
Our website uses cookies to:
Remember user preferences
Analyze traffic and performance
Enhance security
You can manage cookie settings in your browser. For more details, please refer to our [Cookie Policy].
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, tax, and accounting obligations.
Your Rights (Under GDPR and Applicable Laws)
You have the right to:
Access your personal data
Correct or update inaccurate information
Request deletion (right to be forgotten)
Object to or restrict certain types of processing
Withdraw your consent at any time
Lodge a complaint with a supervisory authority
To exercise these rights, contact us at: privacy@gluchek.com
Security Measures
We implement industry-standard measures to protect your data, including encryption, secure servers, and limited access by authorized personnel only.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Policy
We may update this Privacy Policy periodically. The “Effective Date” at the top indicates when it was last revised. We encourage you to review this policy regularly.
Contact Us
If you have any questions or concerns regarding your privacy, please contact:
Data Protection Officer
Glu-Chek Diabetes Care S.L
Email: privacy@gluchek.com
